Learn about the “ASKNET COM” charge and why it is showing on your credit card statement.
What is this charge for?
This charge is likely a purchase made on a website that uses the AskNet e-commerce platform for processing payments. AskNet is a global provider of e-commerce solutions, offering services to a variety of industries such as software, education, and healthcare.
AskNet is a global e-commerce platform that provides a range of services to merchants, including payment processing, subscription management, and fraud prevention. The platform is used by a variety of industries such as software, education, and healthcare, among others. If you have made a purchase on a website that uses AskNet as its payment processor, the charge may reflect the cost of the item or service purchased plus any applicable taxes and fees.
How to determine whether a credit charge is fraudulent or unauthorised?
- Merchant
- Is the merchant’s name familiar to you, or does it look different from what you expect?
- Does the type of product or service align with what you usually purchase?
- Are there any complaints or fraud reports associated with the merchant?
- Amount
- Does the amount match what you remember spending, or is it significantly higher or lower?
- Is it a duplicate charge?
- Date of occurrence
- Does the date of the charge align with any known transactions?
- Potential recurring charge
- Was this charge expected as part of a subscription or regular payment?
- Authorised transaction
- Did you consciously make a purchase or subscribe to a service associated with this charge?
- Unauthorised charges
- Have you provided your credit card details to anyone or any service that could lead to unauthorised charges?
- Could someone else on your account have made the charge without your knowledge?
If you’re unfamiliar with the merchant and the transaction, it is likely a fraud or unauthorised transaction.
What should I do if I suspect fraud?
- Take note of the unfamiliar transaction, including the merchant’s name, the amount, and the date. Then gather documentation such as receipts, transaction confirmations or any correspondence related to the transaction in question.
- Call your bank or credit card company immediately to notify them of the suspected fraudulent charge. Ask them for a specific procedure for disputing the charge and request a fraud investigation.
- Secure your account by updating your online banking passwords, setting up alerts for new transactions, or freezing your credit.
- Check the status of your dispute and ask for written confirmation of the outcome.